Zaaksysteem.nl provides a case management system for Dutch municipalities, allowing them to improve their online services, while at the same time lowering their costs. The open source software is currently being used by eleven municipalities. Another nine municipalities are in the process of tendering.
Read more: Zaaksysteem.nl: Dutch municipal case management system
Five years ago, the Slovenian government launched the predlagam.vladi.si portal, allowing citizens to participate in government decision making. The system is based on the TID+ software that was originally developed for the Estonian government. Since then, the portal has accumulated almost 13,000 registered users, responsible for 5,000 suggestions, 33,000 comments and 72,000 votes. About two dozen of the suggestions that received the required number of votes and a positive response from the government have now been implemented. The Slovenian Government Communication Office is currently working on improving the number of suggestions that receive a positive response and get implemented, by moving the decision-making process from ministries and government offices to the level of government committees.
Read more: Slovenian portal allows citizens to participate in government decision making
After implementing the National Public Administration Network (Syzefxis), the Greek government is now ready to extend this infrastructure to include all 34,000 public actors and to introduce new services. Furthermore, broadband access will be made available for citizens and businesses in rural areas.
The extended network will enable Greek e-government and allow a software development and service industry to develop.
Read more: Greece takes national Syzefxis broadband network to the next level
Six Dutch public agencies have developed an alternative to cloud-based services for file storage and sharing. LocalBox software allows agencies to set up local systems for public servants as well as citizens to use. Confidentiality is protected by end-to-end encryption and publication under an open source software license.
Read more: LocalBox: secure file storing and sharing for public servants and citizens
The Transparency Compass is an online portal that enables visitors to automatically analyse and monitor Italian government websites for compliance. Both citizens and public agencies can evaluate, compare and rank public websites, and see how a site develops over time. The system can also be used by policy makers and administrators to answer questions about particular sections of their public websites. The portal accompanies public agencies on their way toward total transparency, making the system particularly important in measuring the level of transparency of an administration with regard to the prevention of and the fight against corruption.
Read more: Online portal mobilises public to increase transparency of Italian government