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  4. ePractice

ePractice

Finnish City of Helsinki migrates municipal services to web portal

Details
Written by: Adrian Offerman
Category: ePractice

Acronym: Helsinki Electronic Transaction Service
Web address: https://asiointi.hel.fi/
Country: Finland

Case Abstract

The Finnish city of Helsinki aims to provide the municipal services to its citizens in a digital form as much as possible. The Electronic Transaction Service portal already provides over fifty services to the citizens. Another sixty electronic services and about 200 printable forms are still hosted on the Helsinki website.

The transition is an ongoing process. The hardest part of a migration is the process re-engineering of the service. However, this effort does pay off: if both front and back end of the service are digitalised, benefits and savings can be seen in shortened service productions times and service production with less personel.

Read more: Finnish City of Helsinki migrates municipal services to web portal

Healthy Ireland gets under way

Details
Written by: Adrian Offerman
Category: ePractice

Acronym: Healthy Ireland
Website: http://health.gov.ie/healthy-ireland/
Start Date: March 2013
End Date:
Operational Date:
Case sector:
Health Themes:
Target Users or Group:
Case status: operational
Case type:
Funding source: public
Geographic coverage: IRL

Abstract

Healthy Ireland is a national framework for action to improve the health and wellbeing of the people of Ireland. Its main focus is on prevention and keeping people healthier for longer, while at the same time advocating for stronger health systems.

Although the initiative has had a slow start, the Council responsible for the engagement of the wider society has published an action plan for 2015, and a research plan and an Outcomes Framework are under way.

Read more: Healthy Ireland gets under way

IsyFact software factory to efficiently build government business applications

Details
Written by: Adrian Offerman
Category: ePractice

Acronym: IsyFact
Website: http://www.isyfact.de/
Start Date: 2007
End Date:
Operational Date:
Case sector:
Health Themes:
Target Users or Group:
Case status:
Case type:
Funding source: public
Geographic coverage: DE

Abstract

IsyFact, a German open source framework to develop government applications, recently won silver in the category of 'Most agile IT infrastructure' of the German eGovernment Contest (eGovernment-Wettbewerb) 2015. The creators of the framework, the German Federal Office of Administration (BVA), call it a software factory for the efficient development of (government) business applications.

Read more: IsyFact software factory to efficiently build government business applications

Digital Agenda Vienna developed in participatory process

Details
Written by: Adrian Offerman
Category: ePractice

Acronym: Digital Agenda for Smart City Vienna
Website: https://www.digitaleagenda.wien/
Start Date:
End Date: June 2015
Operational Date: 17 September 2014
Case sector:
Health Themes:
Target Users or Group:
Case status: completed
Case type:
Funding source: public
Geographic coverage: AT

Abstract

Digital Agenda Vienna recently won gold in the category 'Pioneering project for the design of modern government' of the German eGovernment Contest (eGovernment-Wettbewerb) 2015.

The project used a participatory process to develop a new ICT strategy for the City of Vienna. The main goals were to integrate inside and outside viewpoints into a single vision and to get commitment from the stakeholders.

Involving all citizens through a process like this results in a high-quality result and a high acceptance of the Digital Agenda. The diversity of the ideas was also a great success.

Read more: Digital Agenda Vienna developed in participatory process

Bulgarian Portal for Public Consultation pivotal in policy-making process

Details
Written by: Adrian Offerman
Category: ePractice

Acronym: strategy.bg
Website: http://www.strategy.bg/
Start Date: March 2008
End Date:
Operational Date:
Case sector:
Themes:
Target Users or Group:
Case status: operational
Case type:
Funding source: public
Geographic coverage: Bulgaria

Abstract

The Bulgarian Portal for Public Consultation aims to encourage cooperation between citizens, businesses and non-governmental organisations and experts in government institutions in formulating policy and drafting laws. It provides access to information on planned changes in Bulgarian policies and legislation. Currently, most of the bills at national level go through this phase of consultation.

All visitors can access all the information, documents and news on the portal. Registered users can also participate in public consultations, submit comments and make suggestions. Civil servants are encouraged to participate in these discussions.

Read more: Bulgarian Portal for Public Consultation pivotal in policy-making process

  1. Austrian Business Service Portal USP reducing administrative burdens

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I sell on Lectronz

Adrian Offerman Adrian Offerman

  • Reblogged NGI Zero open source funding @NGIZero@mastodon.xyz

    On August 8, a new batch of 60 free and open source projects was selected for the NGI Zero Commons Fund.

    We want to thank these project teams for working on the digital commons and contributing to open, secure and trustworthy digital infrastructure for all.

    This brings the total of grantees within the programme to 494 projects. There are still two more calls currently under evaluation for the program.

    Meet the projects! https://nlnet.nl/news/2026/20260808-60-new-projects.html

    #NGI #NGI0 #FOSS #opensource

    Tooted on Tuesday, 18 August 2026 04:27
  • Reblogged Prototype Fund @PrototypeFund@mastodon.social

    The Prototype Fund is growing!

    With “Resilience,” we’re now funding not only data security and software infrastructure but also alternatives to tech giants and their centralized ecosystems.
    Under “Up and Coming,” we aim to specifically support people who are new(ish) to the #FOSS world.

    In total, this means up to 19 million euros in additional funding for software developed by the civil society! 🎉

    More information on our blog:
    ➡️ https://www.prototypefund.de/en/blog/ptf-3-0

    Tooted on Sunday, 16 August 2026 09:02
  • Reblogged Techmeme @Techmeme@techhub.social

    Hugging Face says developers made 151K+ derivatives based on Qwen models, topping others, making Qwen one of the largest foundations in the open model ecosystem (Hugging Face)

    https://huggingface.co/blog/state-of-open-models-summer-2026
    http://www.techmeme.com/260816/p3#a260816p3

    Tooted on Sunday, 16 August 2026 08:54
  • Reblogged Sovereign Tech Agency @sovtechfund@mastodon.social

    Meet the first cohort of the #SovereignTechStandards network! Antoine d’Aligny, @dansup, @minipgp6, @job, Kacper Dalach, @lolaodelola, Marten Seemann, @miri64, @jugglinmike, and Stephen Curran bring hands-on expertise from critical, open source infrastructure into standards development. Their work will help shape more secure and more interoperable technology.

    (1/2)

    Tooted on Tuesday, 28 July 2026 04:32
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